NCM Firmware Update

NCM 3.29 Upgrade

Trilithic encourages maintaining up-to-date firmware; however, your company may have policies in place to manage the update process.

WARNING! This firmware is appropriate for most users, but some MSO’s do have different update policies in place.  As such, in some cases the standard firmware may render certain test functions inoperable. Please contact your manager before updating your firmware.

Upgrading NCM-4 Firmware:

• Install NCM Setup version 3.00 or higher on your PC if not already installed.
• Copy the new firmware file NCM_V3_29.FW to your hard drive in the same directory as NCM Setup.
• Connect the NCM to the PC's COM port with the null modem cable provided with NCM Setup or use the network connection. See NCM Setup manual.
• Run NCM Setup and use the NCM Status command to check for proper connection to the NCM. See NCM Setup manual.
• Select the Upgrade Firmware option. Set the Port. If a network connection is being used enter the IP address of the NCM and the administrator password. The default password is admin. Click on the Select button.
• Using the Browse box point to the firmware file NCM_V3_29.FW on your hard drive. BE SURE YOU SELECT THIS FILE.
• The Progress bar at the bottom of NCM Setup will indicate that the NCM is being programmed. When programming is done a message will appear indicating successful programming.
• Wait 15 seconds and Select NCM Status. Verify that the NCM Firmware version is now 3.29.
• The upgrade is now complete and the NCM is ready for use